Case studies

PBR Rating, an African financial rating agency, works to improve the efficiency of economic information by offering detailed financial and extra-financial ratings, as well as in-depth sectoral analyses. In full expansion in the MENA region, the agency wanted to modernize its website to provide a better user experience, integrate enhanced security for sensitive data, and optimize its online visibility. The main objective of the redesign was to ensure smooth navigation while implementing advanced features such as specific authentication for partner […]

How a Leading Digital Retail Player Transformed Its Customer Service with a Custom Support Platform That was the challenge taken on by Timsoft, an integrator of ERP solutions such as Cegid, operating in multiple countries, who entrusted Tekru Technologies with the mission of completely rethinking its support space. In this article, discover how Help’Kru, our modular support management solution, enabled Timsoft to modernize its internal processes, boost agent productivity, and deliver a better experience to its professional clients. From the […]

Newfood transitioned from B2B to B2C with Tekru’s tailored e-commerce solution. Improved customer experience, secure payments, and effective communication were key achievements.

With Tekru Technologies’ ongoing assistance, APS successfully launched its e-commerce site, optimized its online sales process, expanded its customer base, and strengthened its team’s skills for autonomous management.